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Every charge adds up.

Each request is priced on its own, and the price is listed on the model page. Failed generations cost nothing. There is no subscription and no monthly fee, and Credits do not expire.

1,000 Credits = $1

Credits are the service balance in VizoAPI, and this rate never changes. Yuan packs are priced separately and add the same Credits to the same wallet.

Top-up packs

Currency

You choose the currency to pay in at checkout, and it cannot change after the order is created. To pay in another currency, create a new order.

Tax is listed separately at checkout and does not add to your usable Credits.

Clear prices. Pay for what you use.

1,000 Credits = $1, always. There are no subscription tiers: you are charged for what you generate.

Known before you submit
Each model page and the pricing page list the price of one request. The Credits held for a task are fixed when it is accepted.
Failures are free
If generation fails, or nothing is delivered within 24 hours of acceptance, the held Credits are released in full.
Itemized billing
Every task is one line on your bill, exportable as CSV. Top-ups are refunded in the original currency.
Number of requests
7,200CreditsEstimate
Reference price $7.20Reference, excl. tax where applicable

720 Credits per typical request

Estimate: the typical price of one request from the catalog, times the number of requests. Your bill shows what you are charged.

What each model costs

Prices are per request. Each route has a fixed resolution and duration, so a model can have several prices. The table shows the full range and counts requests on the lowest-price one.

Price per request for every model
ModelCredits per requestLowest-price requestReference amount (USD)Reference amount (CNY)Requests per $1Requests per ¥10
Staging Video1,415Image to video1,415 Credits$1.42¥10.19Less than 1Less than 1
Seedance 2.0 Fast720Text to video720 Credits$0.72¥5.1811
Seedance 2.0 Pro910Text to video910 Credits$0.91¥6.5511
Seedance 2.51,410Text to video1,410 Credits$1.41¥10.15Less than 1Less than 1
The reference amount and the request count use the lowest-price request in each row, and counts are rounded down. Your bill shows what you are charged.
Reference, excl. tax where applicable
See every model and route

How a task is charged

Every submission is its own task, held and settled on its own.

1

Check the price

Find the price of the request on the model page. It depends on the model, operation and settings you choose.

2

Submit and hold

Submit the task. Its Credits are held from your balance. If your available balance is too low, the task does not run and no Credits are held or charged. It does not wait for a top-up: add Credits, then submit again.

3

Delivered

Charged on delivery

Once every promised file is delivered and checked, the task is settled once. The final charge never exceeds the held amount.

3

Failed or timed out

Held Credits are released in full

If generation fails, or nothing is delivered within 24 hours of acceptance, the held Credits go back to your wallet. A result that finishes later is free.

How your balance is used

No expiry
Credits from top-ups, redeem codes and compensation have no expiry date.
Free Credits go first
Credits from trials, compensation and redeem codes are spent first. Then top-ups are spent in the order you bought them.
One wallet
Dollar and yuan top-ups go into the same Credits wallet. Credits cannot be transferred to another account, swapped between currencies or withdrawn.
Held Credits are visible
Credits used by running tasks show as held. When a task ends they are settled or released, and every change appears in your bill.

Unused top-ups can be refunded

A refund is calculated in the currency you paid and at the rate you bought at. It goes back to the original payment method and is never recalculated at the exchange rate of the refund day.

  • Before you apply, you see the refund amount: how much you get back, how many Credits are taken back and how many remain.
  • Dollar and yuan top-ups are refunded separately. A yuan payment is never refunded in dollars.
  • Credits from redeem codes and compensation are not refunded in cash.
  • Each payment method has its own refund period. For requests after the period, contact support. Every refund is reviewed before Credits are taken back.
  • While a refund is processing, you see the amount and its status. When the money arrives depends on the payment channel.

Example: a US dollar top-up

Paid
$10.00
Credited
10,000
Used
1,405
Refund
$8.59
Taken back
8,590

The remaining 5 Credits are worth less than one cent. They stay in your wallet and can still be used.

Redeem codes

Enter a code on the wallet page of the console to add its Credits. You need a verified email, and each account can use a code once. Some codes have a limit on how many people can use them, or an end date. Credits from codes cannot be withdrawn or refunded.

Open the wallet page

Frequently asked questions

How do Credits relate to dollars?
1,000 Credits is worth $1 of service, and the rate is fixed. Credits can only be spent on models in VizoAPI. They cannot be transferred, withdrawn or exchanged for cash.
What is the difference between yuan and dollar top-ups?
Only the currency you pay in. Both add Credits to the same wallet. Yuan packs have their own prices and do not follow the live exchange rate. Credits you already bought never change with exchange rates.
Do the amounts on this page include tax?
Reference amounts exclude tax where applicable. If tax applies, it is listed separately at checkout and does not become usable Credits.
Am I charged when generation fails?
No. If generation fails, or nothing is delivered within 24 hours of acceptance, all held Credits are released.
Why does the charge differ from the table?
The table uses the published price of one route. Reference material length, the number of outputs and other settings can change the real price, so check the task on your bill. The final charge never exceeds the held amount.
Do prices change?
Prices change by version, with an effective time. Tasks already accepted settle at their original price, and Credits you already bought never change in number.